RETURN & REFUND POLICY

Last Updated: August 28, 2026

At HoneyBThyme, every order is thoughtfully prepared fresh and made with care. Because our products are freshly prepared and perishable food items, all food sales are final.

HoneyBThyme does not accept returns or exchanges and does not provide refunds for:

• Change of mind

• Incorrect product selections

• Incorrect quantities ordered

• Failure to retrieve an order

• Missed or unattended deliveries

• Improper storage after delivery

• Melting or heat damage after delivery

• Weather-related damage after delivery

• Circumstances outside of HoneyBThyme's reasonable control

Please review your order carefully before completing your purchase.

All Sales Are Final

HoneyBThyme takes great care in preparing, packaging, and delivering every order.

However, once an order has been delivered and leaves our possession, HoneyBThyme is no longer responsible for the condition of the product.

We are not responsible for damage or changes that occur after delivery, including but not limited to melting, heat damage, weather exposure, transit or handling accidents, improper handling, improper storage, theft, or other circumstances at the delivery location.

Delivery & Transit

If you believe HoneyBThyme made an error with your order, please contact us as soon as possible and within 24 hours of delivery.

Please provide your order information and clear photographs of the issue.

Any potential refund, replacement, or other resolution will be reviewed on a case-by-case basis.

By placing an order with HoneyBThyme, you acknowledge that you understand and agree that food purchases are final sale.