DELIVERY POLICY

Last Updated: August 28, 2026

HoneyBThyme takes great care in preparing, packaging, and delivering every order. Our goal is to make your delivery experience as seamless as possible while ensuring your products arrive in the best condition possible.

HoneyBThyme offers delivery on Fridays.

Customers will receive an email with available delivery times and will be asked to select their preferred delivery window.

Delivery availability may vary based on location, order volume, and scheduling.

Friday Delivery

Delivery times are provided as estimated windows and are not guaranteed arrival times.

Traffic, weather, road conditions, delivery volume, and other unforeseen circumstances may occasionally affect delivery timing.

Customers are responsible for providing an accurate and complete delivery address and any necessary delivery instructions.

Please ensure that someone is available to receive the order or that an appropriate and safe delivery location has been designated.

Once your order has been delivered, it is the customer’s responsibility to promptly retrieve and properly store the food.

Perishable products should not be left outside, in direct sunlight, or in areas exposed to excessive heat or weather.

Please follow any storage, refrigeration, or reheating instructions provided with your order.

HoneyBThyme operates in Florida, where temperatures can be especially high.

We take reasonable precautions when packaging and delivering your order; however, we cannot guarantee that products will remain unaffected by heat or weather conditions after delivery.

Once an order has been delivered and leaves our possession, HoneyBThyme is not responsible for melting, heat damage, weather exposure, or changes in product quality resulting from environmental conditions.

Customers are strongly encouraged to retrieve deliveries promptly.

If no one is available to receive an order, HoneyBThyme may leave the order in the designated delivery location when appropriate.

HoneyBThyme is not responsible for the condition of food that remains unattended after delivery.

Customers are responsible for providing accurate delivery information.

HoneyBThyme is not responsible for missed deliveries, delays, or additional delivery costs resulting from an incorrect or incomplete address or delivery instructions.

Once the order has been delivered to the address or location provided by the customer, responsibility for the order transfers to the customer.

By placing an order, you acknowledge and agree to this Delivery Policy.